Default Reply: Guilt Trip Your Customers Into Loving You

Hey Manychatters!

One of the most complicated scenarios we have face as Customer Support, is dealing with people when we're not there. You and I both know people get FEISTY late at night, specially in the retail space.

If neuromarketing teaches us something is to play with people's psychology, and guilt tripping them is a fantastic way for them to keep interacting with your business in a chirpy mood. Check out the nugget I droppped for 12 Days of Nuggets about how an amazing default reply that changes according to time can help you sell more product.